Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
27
27
years of professional experience
Work History
Volunteer counsellor
1 2007 - 1 2012
Self-motivated, with a strong sense of personal responsibility.
Excellent communication skills, both verbal and written.
Proven ability to learn quickly and adapt to new situations.
Skilled at working independently and collaboratively in a team environment.
Worked well in a team setting, providing support and guidance.
Demonstrated respect, friendliness and willingness to help wherever needed.
Worked effectively in fast-paced environments.
Branch Manager
Office Stationary and Supplies, Enterprises Ltd
01.2000 - 01.2007
Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
Maintained friendly and professional customer interactions.
Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
Engaged employees in business processes with positive motivational techniques.
Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.
Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
Collaborated with senior leadership on strategic planning initiatives to align branch objectives with corporate goals.
Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
Revenue Inspector
Civil Aviation Authority
01.1997 - 01.1999
Enhanced the accuracy of local tax filings with careful review and verification processes prior to submission deadlines.
Processed manual checks for revenue in accordance with company policies.
Kept up-to-date on best practices within the industry through ongoing professional development opportunities including workshops, seminars, and networking events.
Assistant Marketing Officer
Coffee Marketing Board Ltd
01.1996 - 01.1997
Supported sales team by creating compelling sales collateral, resulting in increased revenue.
Streamlined marketing operations processes, leading to increased efficiency within the department.
Mentored junior marketing team members, fostering a collaborative work environment that drove success across projects.
Responded to customer inquiries promptly and professionally to increase customer satisfaction.
Drove customer retention by developing personalized communications strategies tailored to individual client needs.
Shipping Assistant
Coffee Marketing Board Ltd
01.1988 - 01.1995
Prepared necessary documentation for international shipments while complying with customs requirements and regulations.
Ensured on-time deliveries by coordinating with carriers and tracking shipments throughout the entire process.
Book Keeping Assistant
Ministry Of Health
04.1982 - 09.1982
Organized filing systems for easy retrieval of historical financial documents during audits or annual reviews.
Maintained strict confidentiality with sensitive financial information, upholding ethical standards in all professional interactions.
Generated financial reports and summaries for management review.
Ensured accurate recording of financial transactions by meticulously entering data into accounting systems.
Records Assistant Security Registry
Ministry of Health
12.1979 - 03.1980
Contributed to auditing efforts by providing accurate documentation and efficient access to necessary files
Enhanced records accuracy by diligently organizing and updating physical files.
Developed strong relationships with both internal and external stakeholders through consistent, professional communication and prompt response to record-related inquiries.
Education
The Aids Support Organization
undefined
Makerere University Kampala
undefined
National College of Business Studies
Skills
Friendly, Positive Attitude
Politicalprofile
2016-2021, Directly Elected Member of Parliament, Entebbe Municipality
1997-2015, Directly Elected Councillor LC 4, Central 3, Entebbe Municipal Council