TUMUSIIME BIKAAKO ROSEMARY
Marketeer
ENTEBBE
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
27
27
years of professional experience
Work History
Volunteer counsellor
1 2007 - 1 2012
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked effectively in fast-paced environments.
Branch Manager
Office Stationary and Supplies, Enterprises Ltd
01.2000 - 01.2007
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Maintained friendly and professional customer interactions.
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Engaged employees in business processes with positive motivational techniques.
- Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.
- Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
- Collaborated with senior leadership on strategic planning initiatives to align branch objectives with corporate goals.
- Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
Revenue Inspector
Civil Aviation Authority
01.1997 - 01.1999
- Enhanced the accuracy of local tax filings with careful review and verification processes prior to submission deadlines.
- Processed manual checks for revenue in accordance with company policies.
- Kept up-to-date on best practices within the industry through ongoing professional development opportunities including workshops, seminars, and networking events.
Assistant Marketing Officer
Coffee Marketing Board Ltd
01.1996 - 01.1997
- Supported sales team by creating compelling sales collateral, resulting in increased revenue.
- Streamlined marketing operations processes, leading to increased efficiency within the department.
- Mentored junior marketing team members, fostering a collaborative work environment that drove success across projects.
- Responded to customer inquiries promptly and professionally to increase customer satisfaction.
- Drove customer retention by developing personalized communications strategies tailored to individual client needs.
Shipping Assistant
Coffee Marketing Board Ltd
01.1988 - 01.1995
- Prepared necessary documentation for international shipments while complying with customs requirements and regulations.
- Managed customer inquiries regarding shipment statuses, providing detailed updates when requested.
- Ensured on-time deliveries by coordinating with carriers and tracking shipments throughout the entire process.
Book Keeping Assistant
Ministry Of Health
04.1982 - 09.1982
- Organized filing systems for easy retrieval of historical financial documents during audits or annual reviews.
- Maintained strict confidentiality with sensitive financial information, upholding ethical standards in all professional interactions.
- Generated financial reports and summaries for management review.
- Ensured accurate recording of financial transactions by meticulously entering data into accounting systems.
Records Assistant Security Registry
Ministry of Health
12.1979 - 03.1980
- Contributed to auditing efforts by providing accurate documentation and efficient access to necessary files
- Enhanced records accuracy by diligently organizing and updating physical files.
- Developed strong relationships with both internal and external stakeholders through consistent, professional communication and prompt response to record-related inquiries.
Education
The Aids Support Organization
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Makerere University Kampala
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National College of Business Studies
Skills
Friendly, Positive Attitude
Teamwork and Collaboration
Computer Skills
Customer Service
Microsoft Office
Team Management
Problem-Solving
Time Management
Flexible and Adaptable
Multitasking
Dependable and Responsible
Calm Under Pressure
Organization and Time Management
Verbal Communication
Supervision and leadership
Excellent Communication
Politicalprofile
- 2016-2021, Directly Elected Member of Parliament, Entebbe Municipality
- 1997-2015, Directly Elected Councillor LC 4, Central 3, Entebbe Municipal Council
- 1991-1993, Woman Councillor LC5, Mpigi District
- 1991-1993, Councillor LC3 Division B, Entebbe Municipality
- 1989-1991, RC 1 Secretary for Women Kitooro Central Subward
Othervitalresponsibilities
- 2017-to date, Treasurer, Entebbe Archdeaconry C.O.U
- 2014-2016, Ag. Chairperson, Board of Directors, Success Microfinance Limited, Kampala
- 2006-2013, Head of Laity Entebbe Archdeaconry COU
- 2007-2016, Member, Board of Governors, Entebbe SS
- 2006-2013, Member, Board of Governors, Mary Reparatrix SS Entebbe
- 2012-2022, Member, School Management Committee, St. Johns Primary School, Entebbe
- 2014-2015, Member School Management Committee, Nsamizi Army Primary School, Entebbe
- 2001-2007, Chairperson, Community Advisory Board (UVRI/IAVI), Entebbe
- 2006-2012, Chairperson, LVRLAC Women’s Network (East Africa)
- 2010-2012, Vice Chairperson, National Executive Committee, UWESO Kampala
- 2005-2008, Chairperson, Centre Advisory Committee, TASO Entebbe Centre
- 2018-2023, Chairperson, National Executive Committee, UWESO
Consultancy
2001-2002, Rolling out Best Practices of Trade Licensing Reforms in 5 Pilot Local Authorities of Uganda, Deregulation Project in MOFPED
Disclaimer
I hereby declare that the above information stated in my Curriculum Vitae is true and accurate.
Timeline
Branch Manager
Office Stationary and Supplies, Enterprises Ltd
01.2000 - 01.2007
Revenue Inspector
Civil Aviation Authority
01.1997 - 01.1999
Assistant Marketing Officer
Coffee Marketing Board Ltd
01.1996 - 01.1997
Shipping Assistant
Coffee Marketing Board Ltd
01.1988 - 01.1995
Book Keeping Assistant
Ministry Of Health
04.1982 - 09.1982
Records Assistant Security Registry
Ministry of Health
12.1979 - 03.1980
Volunteer counsellor
1 2007 - 1 2012
The Aids Support Organization
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Makerere University Kampala
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National College of Business Studies