Twesigomwe Charles
Travel Consultant
Kampala
Summary
Versatile and dynamic, with a proven track record at Forest Resort Beach Kasenge, I excel in optimizing kitchen operations and enhancing procurement processes. My expertise in food preparation safety and effective communications has consistently improved team performance and supplier relations, ensuring high-quality service delivery and operational efficiency.
Overview
6
6
years of professional experience
Work History
Chef
Charlton Palms Motel
08.2024 - Current
- Optimized food preparation processes, implementing time-saving techniques without compromising quality.
- Continually improved kitchen safety by enforcing strict hygiene protocols and staff training on equipment usage.
- Checked freezer and refrigerator prior to each shift to verify correct temperatures.
- Maintained well-organized mise en place to keep work consistent.
Procurement Officer
Forest Resort Beach Kasenge
08.2018 - 12.2024
- Developed and strengthened supplier relationships.
- Evaluated vendor performance regularly to maintain reliable supply chain operations and address issues promptly.
- Maintained detailed records of all procurement activities for reference purposes as well as for auditing and compliance.
- Managed procurement projects from initiation to completion, ensuring timely delivery of goods and services.
Manager
Forest Resort Beach Kasenge
01.2023 - 01.2024
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
Marketing Officer
Forest Resort Beach Kasenge
01.2021 - 09.2023
- Increased brand awareness by implementing targeted marketing campaigns and strategies.
- Built strong relationships with industry influencers, securing positive coverage in relevant publications.
- Organized events and trade shows to showcase company products and services, generating valuable leads.
- Led creative brainstorming sessions that resulted in innovative ideas for promotional projects.
Chef Assistant
Forest Resort Beach Kasenge
06.2021 - 06.2022
- Prepared and cooked quality meals in high-volume, fast-paced service environments.
- Maintained cleanliness and order of kitchen prep areas and appliances as well as convenient organization of ingredients.
- Followed recipes and instructions to achieve quality and presentation standards.
- Supported senior chefs with creative meal planning and recipe development.
Tour Guide Volunteer
Kenlink Travel and Tours Ltd
05.2020 - 07.2020
- Assisted in the development of new tour routes for improved visitor engagement and satisfaction.
- Assisted with event planning efforts as needed, coordinating logistics such as room setup or refreshment service.
- Facilitated group activities that encouraged interaction between visitors, fostering a sense of camaraderie among attendees.
- Conducted thorough research on exhibit materials, ensuring accurate information was relayed to guests.
Education
Bachelors In Travel And Toursim Management - Tour Guide
Makerere Business School
Kampala 02.2022
Uganda Advanced Certificate Of Education -
Bishop Comboni College Kambuga
Kanungu District2017
Uganda Certificate Of Education -
Bishop Comboni College Kambuga
Kanungu11.2015
Primary Leaving Examination Slip -
Nyakariro Primary School
Rukungiri2011
Skills
Payroll and scheduling
Food plating and presentation
Baking and broiling skills
Performance assessments
Menu planning
Recipes and menu planning
Employee training and development
Signature dish creation
Budgeting
Kitchen equipment operation and maintenance
Hospitality service expertise
Operations management
Food preparation and safety
Process improvements
Company quality standards
New hire training
Problem-solving
Effective communications
Forecasting and planning
Food inventories
Vendor relations
Workflow Optimization
Specialty cuisine
Food spoilage prevention
Performance improvement
Fine-dining expertise
Utensils and equipment
Steady food flows
Order delivery practices
Made-to-order meals
Equipment Maintenance
Sanitation guidelines
Languages
English
Advanced (C1)
Luganda
Beginner (A1)
Runyankore
Advanced (C1)
Interests
Creating new cuisines
Football
Reading
Traveling
Timeline
Chef
Charlton Palms Motel
08.2024 - Current
Manager
Forest Resort Beach Kasenge
01.2023 - 01.2024
Chef Assistant
Forest Resort Beach Kasenge
06.2021 - 06.2022
Marketing Officer
Forest Resort Beach Kasenge
01.2021 - 09.2023
Tour Guide Volunteer
Kenlink Travel and Tours Ltd
05.2020 - 07.2020
Procurement Officer
Forest Resort Beach Kasenge
08.2018 - 12.2024
Bachelors In Travel And Toursim Management - Tour Guide
Makerere Business School
Uganda Advanced Certificate Of Education -
Bishop Comboni College Kambuga
Uganda Certificate Of Education -
Bishop Comboni College Kambuga
Primary Leaving Examination Slip -
Nyakariro Primary School