UMAR CHUKA

• Supported inventory management by organizing stock and ensuring product availability.
• Participated in training sessions to understand company policies and procedures.
• Contributed to team meetings by sharing insights on customer preferences.
• Maintained accurate records of daily transactions and inventory levels for review.
• Enforced customer service standards and resolved customer problems to uphold quality service.
• Coached, mentored and trained team members in order to improve their job performance.
• Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
• Trained employees on additional job positions to maintain coverage of roles.
• Provided leadership during times of organizational change or crisis situations.
• Maintained up-to-date records of employee attendance, payroll information, vacation requests.
• Ensured compliance with all applicable laws, regulations, industry standards.
• Recruited and hired qualified candidates to fill open positions.
• Conducted regular meetings with staff to discuss progress and identify areas of improvement.
• Resolved conflicts between employees by providing guidance on company policies and procedures.
• Created monthly reports for senior management summarizing operational performance metrics.
• Resolved customer complaints and issues promptly, maintaining a positive brand image.

Helped in cost control, wastage and theft they putting strong policies in place

• Assisted in managing daily operations and team schedules at the retail location.
• Supported inventory management by organizing stock and ensuring product availability.
• Collaborated with team members to maintain a clean and welcoming environment.
• Implemented quality control measures to uphold company standards.
• Proposed or approved modifications to project plans.
• Produced thorough, accurate and timely reports of project activities.
• Analyzed business performance data and forecasted business results for upper management.
• Organized team activities to build camaraderie and foster pleasant workplace culture.
• Evaluated individual and team business performance and identified opportunities for improvement.

• Coordinated team efforts to streamline project workflows and enhance collaboration.
• Managed scheduling to ensure timely completion of tasks and resource allocation.
• Developed training materials to support onboarding for new team members.
• Facilitated communication between departments to align project goals and expectations.
• Provided leadership during times of organizational change or crisis situations.
• Provided guidance and direction to subordinates regarding job duties and responsibilities.
• Resolved customer inquiries and concerns promptly to maintain satisfaction standards.
• Maintained inventory levels and ordered supplies to ensure consistent operations.
• Supervised daily operations to ensure team efficiency and compliance with safety standards.
• Resolved customer complaints in a timely manner while ensuring customer satisfaction.
• Collaborated with other departments to coordinate workflow processes between teams.
• Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
• Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
• Negotiated with suppliers to secure cost-effective resources.
• Streamlined workflow processes, reducing project completion times.