Uwera Phionah
Kampala
Summary
I am a proactive, result-oriented, efficient and self-motivated individual with 6 years' experience in Administration and general management. I am a team player that carries herself with high levels of integrity. I have very good Administrative and Organizational skills that enable me work excellently, both independently and interdependently. I play a supportive role in governance and management, organization, team building and coaching, and financial background, customer support service, excellent communication and interpersonal relationships, and steadfast commitment to organization's growth in line with its strategic objectives and goals.
Overview
12
12
years of professional experience
Work History
Operations executive
Invesco
03.2023 - Current
- Draft FERI and ECTN certificates.
- Release cargo in transit as per documents submitted.
- Amend final certificates for both DRC and South Sudan.
- Respond to queries and requests from field staff.
- Attend to calls and email correspondences.
- Manage client accounts.
- Multi-tasking between web systems.
Manager
Ssanga Courts
07.2017 - 01.2023
- Human resource management including recruitment, remuneration management, contract formulation, staff welfare management, training and grievances/redress management.
- General administration and management.
- Procurement and contract management of service providers e.g., receiving Quotations and negotiating with potential service providers.
- Corporation secretary roles i.e., organizing and management of Board activities. Secretary to the board of governors.
- Estates and asset management. Supervising on site operations and giving oversight to staff in charge of maintenance to ensure the apartments meet the quality standards.
- Manage the condominium corporation.
- Handle contract/tenancy agreements till execution.
- Ensure quality service delivery by Regular correspondences with Service Providers.
- Receiving and attending to guests; taking client bookings and reservations.
- Supporting the Accountant in preparing bank reconciliations.
- Public relations and customer service.
- Ensuring safety and security of hotel premises and assets by recruiting and supervising the security team.
- Carrying out sales functions for example social media marketing of available spaces.
Office Administrator
Southgate properties
02.2014 - 06.2017
- Managed correspondences between clients/guests and the hotel.
- Ensured guests' comfort and welfare.
- Ensured proper bookkeeping i.e. keeping a database of financial records and updating it regularly.
- Managing cash deposits and withdrawals on the company bank account.
- Managed correspondences between Management and the Board of Directors.
- Requisitioning and accounting for finances disbursed to cater for operational expenses.
Education
Master's in Business Administration - Research Methods, Management and Organizational Behavior, HR Management, Quantitative Techniques, Financial Accounting, Operations Management, Supply Chain Management, Legal Environment in Business, Marketing Management, Public Sector Management, Corporate Strategy, Public Private Partnerships, Consultancy skills, Entrepreneurship
Uganda Management Institute
01-2022
Bachelor of Administrative and Secretarial Science - Human resource management, Communication skills, Public relations and customer care, Computer studies and IT, Corporate secretary practice, Public Finance and administration, Project Planning and Management, Marketing, Procurement
Kyambogo University
01-2016
Uganda Advanced Certificate of Education - undefined
St. Peter's Secondary school, Nalya
01-2012
Uganda Certificate of Education - undefined
St Mary's College, Rushoroza
01-2010
Skills
- Human resource management skills
- Leadership skills
- Interpersonal skills
- Procurement and Logistics Management
- Basic Accounting skills
- Negotiation skills
- Microsoft Office (Excel; Word; Power Point)
- Reporting
- Written and Oral communication
- Team Leadership
- Records' Management
- Public speaking
- Customer Service and relationship management
- Project planning and management
Knowledge of Language
English: Writing - Excellent, Speaking - Excellent, Reading - Excellent
Kiswahili: Writing - Fair, Speaking - Fair, Reading - Fair
Luganda: Writing - Good, Speaking - Good, Reading - Good
French: Writing - Beginner
Timeline
Operations executive
Invesco
03.2023 - Current
Manager
Ssanga Courts
07.2017 - 01.2023
Office Administrator
Southgate properties
02.2014 - 06.2017
Bachelor of Administrative and Secretarial Science - Human resource management, Communication skills, Public relations and customer care, Computer studies and IT, Corporate secretary practice, Public Finance and administration, Project Planning and Management, Marketing, Procurement
Kyambogo University
Uganda Advanced Certificate of Education - undefined
St. Peter's Secondary school, Nalya
Uganda Certificate of Education - undefined
St Mary's College, Rushoroza
Master's in Business Administration - Research Methods, Management and Organizational Behavior, HR Management, Quantitative Techniques, Financial Accounting, Operations Management, Supply Chain Management, Legal Environment in Business, Marketing Management, Public Sector Management, Corporate Strategy, Public Private Partnerships, Consultancy skills, Entrepreneurship
Uganda Management Institute
Certification
I, the undersigned, certify that to the best of my knowledge and belief, this data correctly describes me, my qualifications, and my experience. Signed, Uwera Phionah