Dedicated Social Worker with a strong commitment to serving disadvantaged youths and adults ,including homeless, emancipated youth and special-needs populations.
Skilled at building Community support,key coalitions and strategic inter agency partnerships. Backed by strengths in program,personnel and case management.
Overview
15
15
years of professional experience
10
10
years of post-secondary education
Work History
Social Work
Mary Immaculate Clinic
09.2024 - Current
Advocated for clients'' rights, navigating complex systems to secure necessary resources and benefits.
Supported clients and families with empathy and compassion during difficult times.
Distributing Anti Retroviral Therapy to HIV Positive affected populace.
Educated families on available community resources, connecting them with essential services such as housing assistance, financial aid, or healthcare providers.
Maintained accurate case documentation, ensuring compliance with regulatory standards and facilitating informed decision-making by team members.
Counseling clients living with HIV and AIDS
Butler
Jumeirah Zabeel Saray
04.2021 - 09.2024
Implemented creative strategies to ensure the highest level of customer satisfaction.
Assisted guests with pre arrival,arrival and in-stay itinerary.
Welcomed guests, confirmed the booking preferences, check-in and check-out processes.
Demonstrated a commitment to professional appearance and etiquette to uphold the standards of the position.
Expert knowledge of etiquette and protocol for a variety of formal events.
Program Officer
Zinduka Afrika
02.2014 - 01.2020
Managing the Orphans and Vulnerable children Department.
Case analysis of needy pupils and students within the Communities and assigning scholarships adequately.
Working with Street Families in need.
Assisting colleagues in running the Home Based Care Program for vulnerable populations.
Facilitating Support Groups for HIV infected and affected populations.
Counseling clients in the Voluntary Counseling and Testing Centres.
Setting up free testing and counseling Centres within vulnerable communities.
Setting medical camps within vulnerable communities in liaison with Medical Centres .
Intern/Counselor-in-Training
The AIDS Support Organization
05.2009 - 09.2013
Conducted assessments to identify clients'' needs and tailored therapeutic interventions accordingly.
Registration and booking of clients at the Reception.
Developed rapport with clients, fostering trust and open communication during reflexology ,massage and therapy sessions.
Maintained confidentiality while handling sensitive client information, adhering to ethical guidelines set forth by professional organizations.
Assisting in the Medical outreaches organized by the Organization.
Assisted in the evaluation of program outcomes, identifying areas for improvement and implementing necessary changes to better serve clients.
Education
Advanced Level 4 Certificate - Managing Food Safety For Catering Program
Highfields
UK
08.2017 - 05.2021
Diploma - Nebosh IGC in Occcupational Health And Safety
Shields UK
London
09.2006 - 01.2010
BSc. Degree in HealthCare and Social Work - Medical Social Work
ST Elizabeth University College
Bratislava
09.2006 - 01.2010
Skills
Counseling
People skills
Time Management
Organizational Skills
Computer Literate
Discretion/Confidentiality
Multi-tasking
Problem-solving
References
References available upon request
Languages
Swahili
Native language
Luganda
Upper intermediate
B2
Timeline
Social Work
Mary Immaculate Clinic
09.2024 - Current
Butler
Jumeirah Zabeel Saray
04.2021 - 09.2024
Advanced Level 4 Certificate - Managing Food Safety For Catering Program
Highfields
08.2017 - 05.2021
Program Officer
Zinduka Afrika
02.2014 - 01.2020
Intern/Counselor-in-Training
The AIDS Support Organization
05.2009 - 09.2013
Diploma - Nebosh IGC in Occcupational Health And Safety
Shields UK
09.2006 - 01.2010
BSc. Degree in HealthCare and Social Work - Medical Social Work
ST Elizabeth University College
09.2006 - 01.2010
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