Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.
Update lead profiles, follow database rules
Management of database processes
Help Operations team with administrative tasks as needed
Aggregate data for daily/weekly/monthly reporting requirements for leadership team
Pull & upload data into Mojo in support of OSA staff
Issue reports regarding policing of database
Product Knowledge
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