Dynamic Regional Sales Manager with a proven track record at New Vision Printing & Publishing Company Limited, excelling in sales leadership and customer service. Spearheaded a team to notable customer retention improvements through effective mentoring and performance metrics. Expert in business development, employing innovative sales techniques and comprehensive training to enhance team performance and achieve goals.
Hi, I’m
Morning Afayo
Sales & Marketing
Kampala,West Nile Region
Summary
Overview
10
years of professional experience
2
years of post-secondary education
Work History
New Vision Printing & Publishing Company Limited
Regional Sales Manager
2014.09 - Current (10 years)
Job overview
- Mentored new hires on best practices for building rapport with clients, ultimately contributing to a higher retention rate of customers within the territory.
- Established clear performance metrics for monitoring individual team member progress, fostering accountability towards achieving shared goals as a cohesive unit.
- Ensured customer satisfaction by addressing inquiries promptly, resolving issues, and providing exceptional service.
- Developed a successful sales team through rigorous coaching, performance management, and ongoing training.
Education
Makerere University Kampala (MUK) Kampala, Uganda
MBA from Sales And Marketing Education
2016.07 - 2018.12 (2 years & 5 months)
University Overview
Islamic University In Uganda (IUIU) Mbale - Uganda
BBA from Purchasing, Procurement, and Contracts Management
2001.04
University Overview
MS Word, MS Excel, Power Point
Driving and Riding
March 2012 Sales Skills Training by British Communications.
July, 2011 Training in Contract and Contract Management, Evaluation of Bids and
International Procurement by PPDA
March, 2010 Training on Intelligent, Common Sense and Career Wisdom by Bridge Head
2008 Awarded a Certificate for outstanding performance by the New Vision in Sales and Marketing.
Skills
Sales Leadership
Languages
Lugbara (West Nile Region) Arua
Native language
English,Luganda, Kiswahili
Proficient
C2
Adventure, Data analysis, Exercise, Photography, Reading marketing books & Watching Natgeo(Nature)
Adventure, Data analysis, Exercise, Photography, Reading marketing books & Watching Natgeo(Nature)
Adventure - Enjoy exploring new experiences and learning
Data Analysis - Value knowledge, self-improvement, and personal growth
Exercise - Appreciate creativity, art, Puzzles, body fitness and storytelling
Photography – I am interested in understanding human behavior and marketing strategies
Reading Marketing Books – To help me stay updated on industry trends and strategies.
Watching NatGeo (Nature) - I Like to care about the natural world, enjoy staying active, healthy, and curious
Timeline
Makerere University Kampala (MUK)
MBA from Sales And Marketing Education
2016.07 - 2018.12 (2 years & 5 months)
Regional Sales Manager
New Vision Printing & Publishing Company Limited
2014.09 - Current (10 years)
Islamic University In Uganda (IUIU)
BBA from Purchasing, Procurement, and Contracts Management
2001.04
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