NASSOLO SHARIFAH
Kampala
Summary
Recent graduate with foundational knowledge in Bachelors in mass communication and hands-on experience gained through academic projects and internships. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Customer
Lycamobile
01.2021 - Current
- Answering question about company serves
- Resolving issues and troubleshooting technical problems
- Delivering information about the company’s offerings
- Processing orders and transactions
Customer Care Service
Africell Uganda telecommunication company
01.2018 - 01.2020
- Answering question about company serves
- Resolving issues and troubleshooting technical problems
- Delivering information about the company’s offerings
- Processing orders and transactions
Education
Bachelor - Mass communication
IUIU Kampala Campus
01.2019
UACE -
Broadway High School
01.2016
UCE -
Broadway High School
01.2014
PLE -
Kasozi Junior School
01.2010
Skills
- Computer skills in MS word
- Administration and leadership skills
- Management skills
- Technical troubleshooting
- Database management
- Customer relationship management
- Data entry
- Product knowledge
- Effective communication
- Time management
- Problem solving
- Attention to detail
- Team collaboration
- Adaptability
- Friendly, positive attitude
- Teamwork and collaboration
- Dependable and responsible
Religious Affiliation
Muslim
Telephone Number
+256704545761
Personal Information
- Date of Birth: 07/28/96
- Gender: Female
- Nationality: Ugandan
- Marital Status: Single
Knowledge And Skills
- Computer skills in MS Word and others
- Administration and leadership skills
- Management skills
Hobbies and Interests
- Reading
- Making Research
- Volunteering
Timeline
Customer
Lycamobile
01.2021 - Current
Customer Care Service
Africell Uganda telecommunication company
01.2018 - 01.2020
UACE -
Broadway High School
UCE -
Broadway High School
PLE -
Kasozi Junior School
Bachelor - Mass communication
IUIU Kampala Campus
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