Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

Uponja Emmanuel

Kampala,102

Summary

I am a results-driven Customs professional with over fifteen years of expertise in international trade logistics, import/export regulations and customs procedures. I have hands on experience in managing big and diverse teams ensuring clear performance indicators are developed to monitor and evaluate staff contribution. I am a Customs trainer in Customs valuation and Harmonized Systems and Classification Code. I have a deep understanding and hands on experience in implementation of a wide range of Customs processes and initiatives especially Customs Central Document Processing Centre (DPC), One Stop Border Point (OSBP) management, Single Customs Territory (SCT), Navigating Customs Asycuda World System, Regional Electronic Cargo Tracking System (RECTS), Authorized Economic Operator (AEO) program, warehousing Management, among others. I am a versatile and adaptable team player with a strong passion for continuous learning and organizational development

Overview

19
19
years of professional experience
1
1
Certification

Work History

Supervisor Customs, DPC

URA
Kampala, Nakawa
08.2022 - 05.2025
  • Streamlined motor vehicle clearance processes that resulted in a high rate of detection of risks of misclassification of conventional fuel-type vehicles as hybrid vehicles, misclassification of goods-carrying vehicles, misuse of the exemption regime under the provisions of the Fifth Schedule of the East African Community Customs Management Act, 2004, and misdeclaration of vehicles where the environmental levy was not paid.
  • Developed and implemented the DPC Risk Register. This resulted in the identification of cases of misclassification, undervaluation, and misuse of the tax incentive regime for high-risk goods
  • Ensured that staff performance plans are developed and cascaded effectively to the last officer.
  • Had several engagements with various stakeholders, including cargo consolidators, AEOs, Customs Agents, and Leaders of Customs Agents' Associations, on issues relating to Customs and DPC that affect their clearance processes.

Supervisor Customs, Busia OSBP

URA
Busia , Busia
11.2021 - 07.2022

• I professionally engaged with the Busia District Local Leadership which helped to address operational challenges such as traffic jam approaching to and exiting from the OSBP and smuggling activities along the porous border. It further improved working relations between URA and the Busia local leadership

• Ensured the functioning of all One Stop Border Post committees i.e. Joint Border Committee and Border Management Committees. These committees were able to regularly meet on monthly and quarterly basis to review performance of various agencies at the OSBP. This ensured efficiency of Busia OSBP

• Reviewed and aligned staff desk instructions and operating procedures across all service delivery units at the OSBP thus ensuring transparency and accountability through all service delivery desks at station

• Streamlined Customs Business Processes at Busia OSBP which enhanced staff efficiency and accountability

• Offered mentoring and induction training to staff newly deployed thus ensuring smooth integration and minimizing operational mistakes

Officer Customs Tariff

URA
Kampala, Nakawa
09.2017 - 10.2021

• I contributed to development of a Tax Incentives Guide for Investors in Uganda in 2017

• Through systems analysis, I detected a wrong system computation of Excise duty on beer made from malt that resulted from collection of unpaid tax

• Created awareness on tax incentives and other Customs initiatives through television and radio talk shows.

Acting Supervisor Cargo Sheds

URA
Entebbe, Entebbe
07.2015 - 08.2017

• I spearheaded the operationalization of electronic cargo manifest effective July 2015 which resulted into faster air cargo clearance through pre-arrival declarations, enhanced reconciliation for part shipment, enhanced pre-alert information on expected cargo, more accurate data in Customs Asycuda. Ultimately Entebbe Customs achieved its revenue target for the Financial Years 2025/206 and 2016/2017

• Accounted for all goods deposited in Parth International bonded warehouse

• Held stakeholder engagements with Customs Agents, Ground Handlers, Security Agencies. This enhanced relationship between Customs and Airport Stakeholders

Officer Customs

URA
Busia , Busia
03.2010 - 06.2015

• Spearheaded the launch and implementation of Asycuda World system in 2012 as the In Charge of Customs Business Centre (CBC)

• Spearheaded the launch of Single Customs Territory (SCT) 2014 which led into a reduction of clearance time from about 7 days to 2 days

Teacher

Baptist High School
Kampala, Rubaga
06.2006 - 09.2009
  • Head of Mathematics department and developed training materials for Advanced Level Mathematics, Paper 2

Education

High School Diploma -

Uganda Management Institute
Kampala, Uganda
03-2015

High School Diploma -

Makerere University
Kampala, Uganda
01-2015

Bachelor of Science -

Makerere University
Kampala, Uganda
10-2006

Some College (No Degree) -

Entebbe Secondary School
Wakiso, Uganda

Some College (No Degree) -

Mandela Secondary School
Hoima, Uganda

Skills

    Strong knowledge of customs bonded warehouse operations, customs regulations and inventory control

    Understanding of international trade practices, import/export procedures

    Strong leadership, coordination and team management capabilities

    Excellent time management and problem solving skills

    Efficient communication with strong interpersonal and stakeholder engagement abilities

    Skilled in staff coaching, mentoring and performance monitoring

    High attention to details with the ability to escalate issues promptly and appropriately

    Proficient in MS Office

Certification

· Total Tax Person Certificate issued by URA in 2010

· JICA Trainer of Trainers in Customs Valuation

Accomplishments

  • Various Awards issued by Commissioners of Customs department, URA due to outstanding performance in Tariff Unit between 2017 to 2021

Timeline

Supervisor Customs, DPC

URA
08.2022 - 05.2025

Supervisor Customs, Busia OSBP

URA
11.2021 - 07.2022

Officer Customs Tariff

URA
09.2017 - 10.2021

Acting Supervisor Cargo Sheds

URA
07.2015 - 08.2017

Officer Customs

URA
03.2010 - 06.2015

Teacher

Baptist High School
06.2006 - 09.2009

High School Diploma -

Uganda Management Institute

High School Diploma -

Makerere University

Bachelor of Science -

Makerere University

Some College (No Degree) -

Entebbe Secondary School

Some College (No Degree) -

Mandela Secondary School
Uponja Emmanuel