I am a results-driven Customs professional with over fifteen years of expertise in international trade logistics, import/export regulations and customs procedures. I have hands on experience in managing big and diverse teams ensuring clear performance indicators are developed to monitor and evaluate staff contribution. I am a Customs trainer in Customs valuation and Harmonized Systems and Classification Code. I have a deep understanding and hands on experience in implementation of a wide range of Customs processes and initiatives especially Customs Central Document Processing Centre (DPC), One Stop Border Point (OSBP) management, Single Customs Territory (SCT), Navigating Customs Asycuda World System, Regional Electronic Cargo Tracking System (RECTS), Authorized Economic Operator (AEO) program, warehousing Management, among others. I am a versatile and adaptable team player with a strong passion for continuous learning and organizational development
• I professionally engaged with the Busia District Local Leadership which helped to address operational challenges such as traffic jam approaching to and exiting from the OSBP and smuggling activities along the porous border. It further improved working relations between URA and the Busia local leadership
• Ensured the functioning of all One Stop Border Post committees i.e. Joint Border Committee and Border Management Committees. These committees were able to regularly meet on monthly and quarterly basis to review performance of various agencies at the OSBP. This ensured efficiency of Busia OSBP
• Reviewed and aligned staff desk instructions and operating procedures across all service delivery units at the OSBP thus ensuring transparency and accountability through all service delivery desks at station
• Streamlined Customs Business Processes at Busia OSBP which enhanced staff efficiency and accountability
• Offered mentoring and induction training to staff newly deployed thus ensuring smooth integration and minimizing operational mistakes
• I contributed to development of a Tax Incentives Guide for Investors in Uganda in 2017
• Through systems analysis, I detected a wrong system computation of Excise duty on beer made from malt that resulted from collection of unpaid tax
• Created awareness on tax incentives and other Customs initiatives through television and radio talk shows.
• I spearheaded the operationalization of electronic cargo manifest effective July 2015 which resulted into faster air cargo clearance through pre-arrival declarations, enhanced reconciliation for part shipment, enhanced pre-alert information on expected cargo, more accurate data in Customs Asycuda. Ultimately Entebbe Customs achieved its revenue target for the Financial Years 2025/206 and 2016/2017
• Accounted for all goods deposited in Parth International bonded warehouse
• Held stakeholder engagements with Customs Agents, Ground Handlers, Security Agencies. This enhanced relationship between Customs and Airport Stakeholders
• Spearheaded the launch and implementation of Asycuda World system in 2012 as the In Charge of Customs Business Centre (CBC)
• Spearheaded the launch of Single Customs Territory (SCT) 2014 which led into a reduction of clearance time from about 7 days to 2 days
Strong knowledge of customs bonded warehouse operations, customs regulations and inventory control
Understanding of international trade practices, import/export procedures
Strong leadership, coordination and team management capabilities
Excellent time management and problem solving skills
Efficient communication with strong interpersonal and stakeholder engagement abilities
Skilled in staff coaching, mentoring and performance monitoring
High attention to details with the ability to escalate issues promptly and appropriately
Proficient in MS Office
· Total Tax Person Certificate issued by URA in 2010
· JICA Trainer of Trainers in Customs Valuation