Dorothy Nakiwala

• Assisted in preparation of monthly financial statements and reports to ensure compliance with accounting standards.
• Managed accounts payable and receivable processes, maintaining accurate financial records for timely reporting.
• Supported month-end closing activities by reconciling general ledger accounts and identifying discrepancies.
• Collaborated with team members to streamline invoicing procedures, enhancing overall efficiency in financial operations.
• Developed process documentation for key accounting functions, ensuring consistency and knowledge transfer within the team.
• Assisted in maintaining accurate financial records by processing accounts payable and receivable transactions.
• Reduced outstanding client balances by diligently monitoring accounts receivable aging reports and following up on overdue payments.
• Enhanced communication among team members by participating in regular meetings to discuss project updates and address any challenges encountered.
• Contributed to cost-saving initiatives by identifying opportunities for process improvement within the accounting department.

- Daily invoicing of clients in QuickBooks and transferring the invoices into Uganda Revenue Authority (URA) Electronic Fiscal Receipting and invoicing system (EFRIS).
- Following up on payments, issuing accounts statements and debt collections.
- Keeping track of all payments and expenditures, including payroll, advances, purchase orders, invoices, etc. Also posting Cheque payment and Cash payment vouchers into QuickBooks after having them cleared
- Bank and Cash accounts reconciliation in QuickBooks monthly ensuring all payments and receipts have been posted correctly and completely.
- Recording Assets and Liabilities in QuickBooks and carrying out general ledger reconciliations
- Processing Statutory Returns of Value Added Tax (VAT), Withholding Tax (WHT), Pay As You Earn (PAYE), National Social Security Fund (NSSF), Local Service Tax (LST).
- Performing account reconciliation.
- Reconciling Accounts Receivables (Clients) and Accounts Payables (Suppliers)
- Maintaining an updated Fixed Assets Register ensuring correctness, completeness and accuracy in Assets posting and depreciation calculations.

• Assisted in preparation of financial statements and reports for management review.
• Managed monthly reconciliations to ensure accuracy of financial records.
• Analyzed discrepancies in financial data, implementing corrective actions as needed.
• Developed streamlined processes for expense tracking to enhance reporting efficiency.

- Preparing, processing, and overseeing all accounting transactions such as disbursement, cash receipts, journal entries, advances, general ledger, payroll, budget, expense, etc.
- Ensuring timely submission of monthly requests, reconciliations, and financial statement reports.
- Maintaining accurate bank records of cash withdrawals and deposits.
- Ensure efficient payments and disbursements according to approved policy and procedures given by management.
- Provide administrative, and procurement support to the company, including payment to suppliers, purchasing and ongoing operations.
- Handle all accounts receivables and payables and doing follow-ups to ensure all clients have fully paid.

• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Worked well in a team setting, providing support and guidance.

• Developed personalized financial plans addressing client needs and goals.
• Analyzed investment options to optimize asset allocation strategies.
• Educated clients on risk management and insurance products for comprehensive financial protection.
• Facilitated regular portfolio reviews ensuring alignment with market trends and client objectives.
• Educated clients on market trends and investment options for informed decision-making.
• Built strong relationships with clients through effective communication and trust-building techniques.
• Led workshops to improve client engagement and enhance understanding of financial products.
• Built strong relationships with clients, fostering trust and loyalty in managing their financial portfolios.
• Educated clients on various financial matters and provided professional recommendations on investment opportunities, products, and services based on each clients' individual needs.

• Prioritized incoming patients by degree of injury or illness.
• Performed general office duties, including answering multi-line phones, routing telephone calls or messages to appropriate staff, greeting the public, typing, proofreading, filing, sorting and handling incoming and outgoing mail.
• Audited new customer files to verify medical necessity and satisfaction of coverage criteria.
• Composed and drafted all outgoing correspondence and reports for managers.
• Coached new employees on administrative procedures, company policies and performance standards.
• Converted paper charts into digital files and uploaded them to Insta HMS system.
• Answered inquiries and addressed, resolved or escalated issues to management personnel to ensure client satisfaction.
• Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.

• Established and maintained a positive work environment.
• Supervised, trained and developed team members in accordance with company policies and procedures.
• Maintained complete knowledge of restaurant menu, including daily specials.
• Assisted co-workers whenever possible.
• Set dining tables according to type of event and service standards.
• Resolved guest complaints quickly and efficiently.
• Moved and arranged tables, chairs and place settings and organized seating for groups with special needs.
• Assisted in cashiering and Point of Sale (POS) system procedures during busy hours.
• Carried out supervisory responsibilities in accordance with company policies and applicable laws.