Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Varsha Awidi

Varsha Awidi

Kampala,102

Summary

Detail-oriented and self-driven professional with strong experience in client management, administrative support, scheduling and digital organization. Skilled in handling correspondence, managing calendars and preparing reports. Proficient in MS Office, Google Workspace and customer relationship management tools. Adept at multitasking, handling confidential information, and providing seamless virtual support to consultants and executives.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Branch Operations Assistant

NCBA BANK, UGANDA
03.2024 - Current

- Handled client correspondence through phone, email, and in-person, ensuring timely resolution of inquiries.

- Prepared, verified, and organized transaction documentation with accuracy and confidentiality.

- Assisted managers with client service support, scheduling, and monitoring of service requests.

- Maintained digital and physical records for compliance and quick retrieval.

- Provided administrative support including reporting, followups, and client engagement tracking

Graduate Trainee

NCBA BANK UGANDA
05.2023 - 02.2024

-Coordinated customer onboarding by guiding documentation, ensuring accuracy, and maintaining records.

- Supported field teams with administrative checks, training documentation, and compliance monitoring.

- Improved client experience by managing feedback channels and ensuring followup resolutions.

- Recognized as Welfare Champion for organizational support and teamwork.

Statistical Assistant Intern

Mukono Municipal Council
09.2021 - 12.2021
  • Compiled statistics from source materials such as production or sales records, quality-control or test records for further analysis.
  • Compiled statistical tables from readily identifiable sources, preparing in prescribed format
  • Addressed incomplete or missing data fields to streamline application of analytic scripts.
  • Evaluated reliability of source information by weighing raw data to make data easier to interpret.

Education

Bachelor of Science - Economics & Statistics

Uganda Christian University
Mukono, Uganda

Skills

  • Virtual Assistance & Remote Support
  • Calendar & Email Management
  • Data Entry & Documentation
  • Client Communication & Query Handling
  • Report Preparation & Record Keeping
  • Online Research & Information Management
  • MS Office & Google Workspace
  • Workflow optimization
  • Meeting planning
  • Customer Relationship Management (CRM) Tools
  • Problem-Solving & Attention to Detail
  • Professional Writing & Communication

Certification

  • Google Data Analytics (Ongoing)
  • Fundamentals of Digital Marketing
  • Customer Care & Effective Communication - Business Continuity & Risk Management

Timeline

Branch Operations Assistant

NCBA BANK, UGANDA
03.2024 - Current

Graduate Trainee

NCBA BANK UGANDA
05.2023 - 02.2024

Statistical Assistant Intern

Mukono Municipal Council
09.2021 - 12.2021

Bachelor of Science - Economics & Statistics

Uganda Christian University
Varsha Awidi